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Sikh Helpline News

Job Vacancies: Closing Date: Monday 3rd December 2018 by 5pm




Role: Project Co-ordinator
Salary: £17,500
Hours: 37.5- flexible working throughout the week 
Location: West Bromwich
Contract: 2 years fixed term (with a possibility to extend)
Closing Date: Monday 3rd December 5pm




We are currently recruiting a Project Co-ordinator the Sikh Helpline. This role will be based in West Bromwich and is central to the core function of our service. The successful candidate will take calls through the main Sikh Helpline number and online queries such as email. The successful candidate will then alongside guidance and support decide on the most suitable manner to deal with a call and ensure calls are handled effectively. You will be responsible for the primary contact with callers to the Sikh Helpline. Ensuring calls are handled appropriately and offering the right level of support and advice to callers.


The Project Co-ordinator will work across the Sikh Helpline’s awareness campaigns supporting the team to deliver a high standard of projects to our service users.


Every call matters, every call is unique. We therefore approach every call sensitively and professionally, the successful candidate is therefore paramount in ensuring this. In addition, this role will also cover administration and initial point of contact for volunteers. You will however receive support from our senior volunteers who will assist and advise as necessary. If you are interested in joining our dynamic team, please send a covering letter and your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.


The post-holder is expected to work flexible hours, which may include evening work, travel across the UK including weekends and overnight stays.

Role requirements:

 Excellent communication skills
 Fluent Punjabi and English speaking
 Ability to work flexible hours
 A respect and understanding of the Sikh faith
 Right to work in the UK


Click here for the job description



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