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We are currently recruiting a Counselling Specialist for the Sikh Helpline, if you feel you are interested in joining our cause, please read the description below. 


Role: Counselling Specialist

Salary: ?19,250

Hours: 37.5- flexible working throughout the week

Location: Birmingham

Contract: 2 years fixed term (with a possibility to extend)

Closing date: Tuesday 8th August 2017 by 12pm




We are currently recruiting a Counselling Specialist for the Sikh Helpline. This role will be based in Birmingham and is central to the core function of our service. The successful candidate will take calls through the main Sikh Helpline number and online queries such as email. The successful candidate will have specialist skills to assist and advise our callers, this may be through offering one to one support, delegate to a nominated volunteer and signposting. We offer a multi-disciplinary approach and would require our Counselling Specialist to advise callers and decide on the best approach for them. Every call matters, every call is unique. We therefore approach every call sensitively and professionally, the successful candidate would be required to design a tailor made approach for each call and follow this through. In addition, this role will also cover administration and initial point of contact for volunteers. You will however receive support from our senior volunteers who will assist and advise as necessary.


If you are interested in joining our dynamic team, please send a CV to This email address is being protected from spambots. You need JavaScript enabled to view it. The post-holder is expected to work flexible hours, which may include evening work, travel across the UK including weekends and overnight stays. The successful candidate will need proof of right to work in the UK and satisfactorily meet the standard requirements for our pre-employment checks which include an enhanced DBS check.


Role requirements:

  • A minimum of 6 months experience within the last 2 years of working within this area
  • Excellent communication skills
  • Fluent Punjabi and English speaking
  • Ability to work flexible hours
  • A respect and understanding of the Sikh faith


Click the image below to view the full job description in PDF format 


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